Privacy Policy
How Reynolds Brickwork Ltd handles the information you share with us.
Last updated: 24 August 2026
Who We Are
Reynolds Brickwork Ltd provides brickwork and construction services across Bridgend and South Wales, and is the data controller for the personal information collected through this website. If you have any questions about this policy, contact us at info@reynoldsbrickwork.co.uk or call Ben on 07359 710 209.
What We Collect
When you send us a message or request a quote we collect your name, email address, phone number, the service you are interested in and any project details or photographs you choose to share. We do not collect payment details through this website. We also collect anonymous, aggregated statistics about how the site is used, described under Website Analytics below.
Why We Collect It
We use your enquiry details for one purpose only: to respond to your enquiry and prepare your free, no-obligation quote. The legal basis is taking steps at your request before entering into a contract. We do not sell your information, and we do not add you to marketing lists without your consent.
Website Analytics
We use Vercel Web Analytics to understand how the site is used, such as which pages are visited, the referring site, device type and approximate location. It is cookie-free and anonymous: it does not store anything on your device, does not build profiles and cannot track you across other websites. Our legal basis is our legitimate interest in understanding and improving our website.
Who We Share It With
We use a small number of trusted service providers to run this website: Vercel hosts the site and provides the anonymous analytics, Resend delivers your enquiry to us by email, and Google reCAPTCHA checks form submissions to protect us from spam, which involves Google processing technical signals from your browser. They process data only on our instructions or, in the case of reCAPTCHA, under Google’s own terms. Some processing may take place outside the UK, in which case it is protected by recognised safeguards such as the UK Extension to the EU-US Data Privacy Framework or standard contractual clauses. We never sell your data.
How Long We Keep It
Enquiries are kept only as long as needed to deal with your project and to meet our legal and accounting obligations, after which they are deleted.
How We Keep It Safe
Your details are held in reputable, access-controlled systems (our email service and hosting provider) and are only accessible to the people who need them to handle your enquiry. Enquiries are sent over encrypted connections, and this website collects no payment details and holds no customer accounts.
Your Rights
Under UK data protection law you can ask us for a copy of the information we hold about you, ask us to correct it, ask us to delete it, restrict how we use it, or object to processing based on our legitimate interests. Contact us using the details above and we will respond promptly, normally within one month. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.
Changes To This Policy
We may update this policy from time to time, for example if we change the services we use to run the website. The version published on this page applies from the last updated date shown above.